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Schedule an appointment

Whether coming to a branch location or connecting with our Virtual Branch team, scheduling an appointment guarantees personalized service at a time and place that’s convenient for you.

Make the most
of your time

  • Meet with us in-person or virtually
  • Choose a time that fits your schedule
  • Open new accounts or get help with existing ones

Choose where you want to meet

For your convenience, we offer in-person and virtual visit appointments for most standard banking services. Virtual visits give you the flexibility to meet our team from anywhere, while in-person appointments offer even more services to cover all your financial needs.

 In-person appointments

Meet with a team member at one of our locations throughout Greater Cincinnati.

  • Schedule an appointment with a GECU representative at your nearest branch location.
  • Complete in-person services: withdrawing or depositing cash, wire transfers, having documents notarized, and renting a safe deposit box.
  • Meet specialized team members for Business Services or Mortgage expertise.

Virtual visits

Meet a locally-based team member from the convenience of your phone or computer.1

  • Schedule a virtual visit with a GECU representative to open new accounts, apply for loans, get account support, and explore membership benefits.
  • Meet securely via Microsoft Teams on your computer or mobile device from the comfort of home, or wherever you are.
  • Use video to chat face-to-face, schedule a phone call, and/or share your screen throughout the appointment.
Learn more about our virtual branch
Once you schedule an appointment, you will receive a confirmation and reminders to the email address and phone number you provided at the time of booking. The confirmation email will include a list of documents you will need based on the appointment type you selected.

Member services available to you

Whether meeting in-person or virtually, a knowledgeable team member can help you with these services.
  • Become a member
  • Open a new checking, savings, certificate, or money market account
  • Apply for a credit card, personal loan, or vehicle loan
  • Inquire about your debit or credit card
  • Receive assistance with Online Banking and our mobile app2
  • Discuss IRA and HSAs
  • Get support with your existing accounts
  • Get personalized account recommendations
  • Learn more about GECU and the benefits of membership

Appointment support

If you have questions before or during your appointment—such as what to bring, how to join a virtual visit, or other support needs—we’re here to help:

Helpful Resources

Money Minutes blog

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How the Federal Reserve Impacts Your Money
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