ge  credit union
online account access button products and services button financial services button about GECU button

   
Fraud Protection Plus

 

Card Patrol℠*

After enrolling for Fraud Protection Plus, you'll need to activate Card Patrol. This component will help you prevent identity theft and fraud before they occur. And, as with other Fraud Protection Plus services, if there is a joint member on your enrolled account, they are also able activate Card Patrol.

With Card Patrol, you receive:

  • Real-time, online monitoring of your registered debit and credit cards.

  • Proprietary early-warning technology that monitors various chat rooms where thieves are selling and trading stolen credit and debit card numbers.

  • Immediate notification via email if any suspicious activity has been detected on your registered cards.

The Fraud Support Service included with Card Patrol offers you:

  • Instructions and assistance contacting the fraud departments at the issuing financial institution to re-issue the impacted credit or debit card with a new account number.

  • Investigation to determine what other personal identifiable information may have been compromised along with the monitored credit or debit card number.

  • A caseworker to assist you if additional personal identifiable information was exposed such as Social Security Number, mother's maiden name, or other information that could help a fraudster to open new accounts or take over your existing accounts.

Using Your Benefit is Easy:

  1. Go to: www.cardpatrol.net. If you're a first-time user, enter the Access Code listed on the back of your membership card (this card will be located in the front of your Membership Booklet you receive when enrolling in Fraud Protection Plus).

  2. Once you complete your Card Patrol registration, you will receive an email confirming your registration and a link to complete your activation.

  3. You must click the activation link in your email confirmation to complete your online monitoring - you will not be able to register your cards or start your monitoring until you verify your information by clicking the activation link.

  4. You may register up to 10 cards per account holder.

  5. If a joint member is on your enrolled account, they will also need to follow steps 1-4 to use Card Patrol.

If suspicious activity is detected on your registered cards, you will receive an instant email notification informing you of the compromised data. Included in this email alert will be the last four digits of the compromised card. This notification will instruct you to call the Fraud Support Service for additional assistance and information at: 800.374.8234.

>>Back to Fraud Protection Plus


*Card Patrol monitors major credit and debit cards that are affiliated with one of the major credit card issuers (Visa,® Mastercard,® American Express,® Discover,® and Diners Club®). Card Patrol monitors your registered card numbers and can alert you if other personal information is found on the Internet. It is impossible to ensure all sources of information have been searched; therefore, your reports may not contain or apprise you of all of your personal information that may have been compromised.

Fraud Protection Plus is not a credit counseling service and does not promise to help you obtain a loan or improve your credit record, history, or rating. Fraud Protection Plus is a service provided by Affinion Benefits Group, LLC, in conjunction with Financial Service Association. Fraud Protection Plus service may be modified or improved at any time without prior notice. Affinion Benefits Group, LLC and Financial Services Association are both separate entities and not affiliates of General Electric Credit Union. General Electric Credit Union disclaims any liability for services provided by Affinion Benefits Group, LLC and Financial Services Association.

 

   





Home | Rates | Apply | Contact Us | Account Access | Products & Services | Financial Services | About GECU | Membership

NCUA - the credit union is federally insured by the national credit union administration  EQUAL HOUSING OPPORTUNITY - we do business in accordance with the federal fair housing law and equal credit opportunity act  COPYRIGHT - General Electric Credit Union; Cincinnati, OH. all rights reserved.