After enrolling for Fraud Protection Plus, you'll need to
activate Card Patrol. This component will help you prevent
identity theft and fraud before they occur. And, as with other Fraud
Protection Plus services, if there is a joint member on your enrolled account,
they are also able activate Card Patrol.
With Card Patrol, you receive:
Real-time, online monitoring of your registered debit
and credit cards.
Proprietary early-warning technology that monitors
various chat rooms where thieves are selling and trading stolen credit and
debit card numbers.
Immediate notification via email if any suspicious
activity has been detected on your registered cards.
The Fraud Support Service included with Card Patrol
offers you:
Instructions and assistance contacting the fraud
departments at the issuing financial institution to re-issue the impacted
credit or debit card with a new account number.
Investigation to determine what other personal
identifiable information may have been compromised along with the monitored
credit or debit card number.
A caseworker to assist you if additional personal
identifiable information was exposed such as Social Security Number,
mother's maiden name, or other information that could help a fraudster to
open new accounts or take over your existing accounts.
Using Your Benefit is Easy:
Go to:
www.cardpatrol.net. If you're a first-time user, enter the Access Code
listed on the back of your membership card (this card will be located in the front of your
Membership Booklet you receive when enrolling in Fraud Protection Plus).
Once you complete your Card Patrol registration, you will receive
an email confirming your registration and a link to complete your
activation.
You must click the activation link in your email
confirmation to complete your online monitoring - you will not be able to
register your cards or start your monitoring until you verify your
information by clicking the activation link.
You may register up to 10 cards per account holder.
If a joint member is on your enrolled account, they
will also need to follow steps 1-4 to use Card Patrol.
If suspicious activity is detected on your registered
cards, you will receive an instant email notification informing you of the
compromised data. Included in this email alert will be the last four digits of
the compromised card. This notification will instruct you to call the Fraud
Support Service for additional assistance and information at: 800.374.8234.
*Card Patrol monitors major credit and debit
cards that are affiliated with one of the major credit card issuers (Visa,®
Mastercard,® American Express,®
Discover,® and Diners Club®).
Card Patrol monitors your registered card numbers and can alert you if other
personal information is found on the Internet. It is impossible to ensure all
sources of information have been searched; therefore, your reports may not
contain or apprise you of all of your personal information that may have been
compromised.
Fraud Protection Plus is not a
credit counseling service and does not promise to help you obtain a loan or
improve your credit record, history, or rating. Fraud Protection Plus is a
service provided by Affinion Benefits Group, LLC, in conjunction with Financial
Service Association. Fraud Protection Plus service may be modified or improved
at any time without prior notice. Affinion Benefits Group, LLC and Financial
Services Association are both separate entities and not affiliates of General
Electric Credit Union. General Electric Credit Union disclaims any liability for
services provided by Affinion Benefits Group, LLC and Financial Services
Association.