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Web BillPay System Requirements

 

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The following list describes systems and browsers that are certified and supported by Web BillPay. While Web BillPay functions properly with other browser and platform combinations, only the following are recommended:

Microsoft Windows:

  • Windows XP: Internet Explorer 8.x, 7.x, Firefox 3.5, Google Chrome 4.x, JAWS 10.0

  • Windows Vista: Internet Explorer 8.x, 7.x, Firefox 3.5, Google Chrome 4.x, JAWS 10.0

  • Windows 7: Internet Explorer 8.x, Firefox 3.5, Google Chrome 4.x

MacIntosh:

  • OS X 10.5.x - Safari 4.0, Firefox 3.5

  • OS X 10.6.x - Safari 4.0, Firefox 3.5

Browser Notes:

  • JavaScript is required for Web BillPay to function optimally. If not enabled, certain features and functions will not work properly.

  • Screen resolution 800 x 600 VGA or 1024 x 768 VGA

  • Windows display properties settings should be 96 dpi (Windows default)

  • Browser text size should be medium

Blocked Browsers:
The following browsers are programmatically blocked from use because the browsers affect the ability to successfully make a payment using Web BillPay:

  • Microsoft Windows: CompuServe (Win 98, Win 2000, XP) and Netscape

  • MacIntosh: Microsoft All IE

MacIntosh Screen Capture

  • Apple/Shift/3 - Captures the entire screen

  • Apple/Shift/4 - Click and drag the pointer and release mouse button to capture a portion of the screen

Links to download browsers:

Other Notes:

  • Some features included in RXP will not display for users of Macintosh Safari 1.3 and older. Users should download Mozilla Firefox 3.5 for free.

  • AOL 9.0 will still work, however, support will not provided for any presentation errors users may experience.

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